Privacy Policy

Last Updated: 05/11/2024

Welcome to Langwith Pharmacy's website, accessible at www.langwithpharmacy.co.uk (the "Website"). Langwith Pharmacy ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this Privacy Policy carefully.

By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any term in this Privacy Policy, please do not use our Website.

1. Information We Collect

Personal Information

While using our Website, we may ask you to provide us with certain personally identifiable information, including, but not limited to:

• Name

• Email Address

• Phone Number

• Mailing Address

• Medical and prescription information

This information may be collected through various forms, such as contact forms, prescription request forms, and account registration.

Non-Personal Information

We may collect non-personal information that does not directly identify you. This may include:

• Browser type and version

• Operating system

• IP address

• Pages visited on our Website

• Date and time of your visit

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To provide pharmacy services: This includes fulfilling prescription orders, offering medication counseling, and providing healthcare advice.

• To communicate with you: We may send you important notices, updates, or responses to your inquiries.

• To improve our Website and services: We may use the data to analyze and enhance the performance and functionality of our Website.

• To ensure compliance: We may use your information to comply with applicable healthcare and legal regulations.

• To provide marketing communications (with your consent): Occasionally, we may send you information on new services, health-related tips, or pharmacy events.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following situations:

• With your consent: We may share your information if you have given us explicit permission.

• To comply with legal obligations: We may disclose your information to comply with applicable laws, regulations, or government requests.

• With trusted service providers: We may use third-party service providers to help with certain operations (e.g., payment processing, data analysis, hosting), and they may have access to personal information to perform these services.

• For protection: We may disclose information to protect our rights, safety, or property, as well as that of our users or the public.

4. Security of Your Information

We use various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

• Access: Request a copy of your personal data that we hold.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your data under certain circumstances.

• Restriction: Request that we limit the processing of your data.

• Objection: Object to the processing of your data, including for marketing purposes.

• Data Portability: Request transfer of your data to another entity.

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our Website may use cookies to enhance your experience. Cookies are small files stored on your device that help us understand user behavior and improve the Website’s functionality. You can disable cookies through your browser settings, although this may impact the functionality of certain parts of the Website.

8. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated date at the top. Your continued use of the Website following the posting of changes constitutes acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Langwith Pharmacy
Address: 80 Main Road, NG20 9BH
Email: contact@langwithpharmacy.co.uk
Phone: 01623 761859